FAQ
Shipping Policies
Returns & Exchanges

Shipping Policies

US SHIPPING

BYLT customers get fast, free shipping on all orders over certain dollar amounts (fluctuates depending on certain dates and promotions). Other orders qualify for our discounted flat rate shipping of $7.00.


Please note that during holiday seasons, order processing will take 5 - 7 business days. Once your items have shipped, they will be delivered from our doorstep to yours between 2-7 business days. For orders over $350.00, a signature will be required upon receipt of delivery. For questions regarding signature requirements, please contact USPS for more information.

Please be advised, due to higher order volumes during this time, your order may take up to 5 - 7 business days to be processed. Once processed you will receive an email confirmation regarding your shipping details.

Shipping Rate & Delivery *All shipments are sent from Santa Ana, CA. Orders ship between Monday through Fridays excluding federal holidays.

Expedited Order Delivery Time: Expedited orders will be delivered within 2-3 business days from the ship date. Payment processing time is not included within this shipping estimated delivery window.

Service Cost Transit Time
USPS Standard $5.00 (free shipping on all orders over certain dollar amounts and up) 4-7 Business Days
USPS Priority $20.00 2-3 Business Days 


INTERNATIONAL SHIPPING

We are working on providing Premium Basics to as many people in as many locations as possible. International shipping costs will depend on the country and location of the delivery address and will be determined at check out. BYLT currently offers a flat rate shipping fee of $15.00 USD to Canada (Free for orders $150 and up).

NOTE: International shipments are eligible for return only. If you choose to return your order, please email support@byltbasics.com for a Return Authorization form and note that BYLT is not responsible for return postage fees.

NOTE: Customs and Duties may be charged upon delivery. BYLT is not responsible for these.

Shipping Rate & Delivery *All shipments are sent from Santa Ana, CA

Delivery Location Cost Delivery Time
Canada $15.00  (Free for orders $150.00 and up) Up to 30 Days

 

NOTE: We do not ship to the below countries 
  • Central African Republic
  • Comoros
  • Cuba
  • Equatorial Guinea
  • Falklands
  • Guinea Bissau
  • Iran
  • Johnston Island
  • Kiribati
  • Mayotte Island
  • Myanmar
  • Nauru
  • Niue
  • North Korea
  • Saint Pierre Et Miquelon
  • Sao Tome & Principe
  • Sierra Leone
  • Solomon Islands
  • Somalia
  • St. Helena
  • Sudan
  • Syria
  • Tajikistan
  • Tokelau Islands
  • Turkmenistan
  • Tuvalu
  • Wake Islands

DO YOU HAVE A PHYSICAL STORE IN SOUTHERN CALIFORNIA?

At this time, our physical location in Orange County is temporarily closed for retail shopping appointments and does not currently offer local pickup.  We are looking to open this back up at our Santa Ana, CA location soon, but for now is temporarily closed.